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Business Best Practices : Do you need an AI Policy?

Business Best Practices : Do you need an AI Policy?
Summary: Given the impact of AI on business operations, how do you navigate the ethical considerations? We show you how to craft a customised AI policy for your company.

AI Policy

Guest blog by Cheryl Baldwin, WSI, Canada

Cheryl Baldwyn, WSI Canada

WSI central is investing significant resource and brainpower into the rapidly developing world of AI, so we are always very excited to share some of the latest insights from our Toronto based AI thought leaders.

Whilst there is a lot of excitement about AI, there is also a lot of conversation about how it should be regulated – particularly as it is developing so quickly. So, if you don’t want to hang around waiting for the powers that be to provide the regulation, creating your own AI policy that talks to your business’s approach is a great place to start. Cheryl explains why and how :


Is your company still hesitant to embrace the power of artificial intelligence (AI)? Well, it’s time to stop waiting and start reaping the benefits! Numerous organisations have already harnessed the potential of AI in their business operations and here’s why:

  • Its ability to analyse vast quantities of data and translate that into relevant insights that can be used when evaluating options and/or personalizing solutions for clients’ specific needs.
  • 24/7 availability and immediate responsiveness that boost customer service.
  • Automating repetitive tasks to make processes more effective and free up employees for tasks requiring a human touch.

AI technologies create opportunities for increased decision-making power, streamlined procedures, and productivity. It’s no surprise then that stats reveal that over 80% of businesses have incorporated AI in some way. This makes an AI Policy essential in your business.

And that’s why WSI has created an AI Principles Template that you can download for free. By incorporating a set of well-thought-out principles, organizations can manage AI-related risks while maximizing its benefits. Our AI Principles Template provides a framework for businesses looking to infuse ethical and responsible practices in their AI strategy.


AI Principles Template: Encouraging Conscientious AI Approaches

Developing and implementing AI ethically calls for a considered strategy. The AI Principles Template from WSI provides a framework for guidance that can be customised for companies of any size or industry, as well as encouraging moral and responsible AI practices by aligning with your company’s beliefs and objectives.


Benefits of Having AI Principles:

1. Increased Transparency

Transparency is vital in building understanding and instilling confidence in your company’s AI initiatives. It is crucial to encourage open communication about your AI strategies, and WSI’s template provides the perfect framework to ensure that all relevant parties are well-informed about your approach. By incorporating transparency into your AI policy, you not only establish credibility but also demonstrate your commitment to ethical AI practices.

Transparency in AI allows you to build trust with stakeholders, including employees, customers, and partners. When these parties have a clear understanding of how AI is being utilized within your organisation, they can feel more confident in the decision-making processes and outcomes. This transparency fosters a sense of trust and accountability, making it easier to navigate any potential challenges or concerns that may arise.

2. Better Teamwork

Collaboration between many teams and departments is not only necessary but also crucial when it comes to developing and implementing AI in your business. The WSI template understands the importance of co-operation and teamwork and encourages organizations to take an inclusive stance on AI.

Adopting AI in your business operations can unlock its full potential and make it more effective by ensuring that your AI principles promote collaboration among different teams and departments. This is because AI implementation often requires expertise from various areas, such as data science, IT, marketing, and customer service. By fostering a collaborative environment, you can harness the collective knowledge and skills of your employees, leading to more innovative and successful AI initiatives.

3. Risk Management

Artificial Intelligence presents businesses with new risks and problems that they must manage. Businesses can effectively prepare and handle AI-related difficulties by using WSI’s AI Principles Template and making their own positions on AI clear to the world. Organisations may reduce potential adverse effects and provide the groundwork for long-term AI plans by proactively managing risks.

4. Reputation

A key component of any successful business is trust. Trust from their clients, trust from their partners, trust from their employees. By assisting companies in adopting ethical AI practices, WSI’s AI Principles Template helps improve brand reputation and build trust in the corporate culture. More clear directions and stronger relationships follow when stakeholders, clients, and customers believe your AI initiatives prioritize ethical issues, enhancing your brand’s reputation.


Real-World Examples of AI Impact

Consider the retail sector, where AI-powered computers examine enormous databases to forecast client behaviour, enhance inventory control, and customize the shopping experience.

  • eBrevia, a legal services company, uses natural language processing (NLP) and machine learning algorithms to help in-house legal departments and law firms automate the contract review process.
  • Media streaming company Netflix uses machine learning algorithms to identify patterns in viewers’ behaviour and make recommendations accordingly.

And that’s just to name a few! Customising an AI policy for your company is crucial as AI is incorporated more and more into daily operations – and the way that your organisation uses AI may be unique given your clients and industry. That’s why the AI Principles Template from WSI is helpful when addressing how AI will affect different business models, productivity, and decision-making procedures within businesses.


Invest in Responsible AI Practices Today

Get a complete foundation for responsible AI practices for your firm by downloading WSI’s AI Principles Template for free. By following these guidelines, you can ensure that the usage of AI in your business is legal and ethical, in addition to helping you navigate the challenges presented by artificial intelligence.

To get the most out of AI in business operations for your company, download WSI’s AI Principles Template for free here. And, of course, make sure to reach out to us if you have any questions!



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