Put AI agents to work in your business
- without the guesswork
Most businesses have been told to “figure out AI” and handed no plan.
We design, build and manages custom AI agents and automation for your business
chatbots
workflow automation
bespoke AI systems
We’ve been working with AI since 2022 so you get real operational results, not another tool nobody uses.
A free AI opportunity review covers
1 A review of your current workflows and where AI can save the most time
2 A shortlist of practical, high-impact agent or automation opportunities
3 A clear, jargon-free plan — what it does, what it connects to, and the possible investment involved
4 No obligation, and no one-size-fits-all package
AI is easy to talk about. It's hard to actually put to work.
Generic AI advice doesn't fix a specific bottleneck in your business. We focus on the practical, high-ROI opportunities hiding in your day-to-day operations.
No clear starting point
You know AI could help, but not where to start, what it costs, or whether it will actually get used by your team.
Off-the-shelf tools don't fit
Generic chatbots and automation templates rarely match how your business — and your existing systems — actually work.
Risk of getting it wrong
Without the right guardrails, automation can create new errors, compliance issues, or a tool nobody trusts.
Three ways to put agentic AI to work
Every engagement starts with your operational challenge, not a piece of technology — here's the range of what that can look like.
AI Chatbots & Agents
Give customers and staff a fast, accurate first point of contact — day or night.
- Website chat for lead capture and FAQs
- Customer support triage and routing
- Internal knowledge assistants (policies, onboarding, SOPs)
- Appointment and intake bots for scheduling
Workflow Automation
Turn slow, manual processes into reliable systems that plug into the tools you already use.
- Document processing, summarisation and extraction
- Reconciliation and reporting automation
- CRM, helpdesk and ticketing workflow automation
- Human-in-the-loop quality control to manage risk
Custom AI Systems
For operations too complex for a template — built around exactly what you need.
- Multi-agent orchestration for multi-step processes
- Voice agents for calls and phone-based workflows
- Bespoke logic tailored to your systems and rules
- Deployed across web chat, email, SMS and voice
A clear, low-risk path from idea to live agent
You get one point of contact throughout — we manage the entire engagement, start to finish.
Discover
We audit your current workflows and tools to find the highest-impact opportunities.
Diagnose & Recommend
You get a clear plan: what the agent does, what it connects to, and what it costs.
Build & Integrate
Our specialists build and test the agent against your real systems and data.
Launch with Guardrails
We roll out in stages with quality-control and governance checks in place.
Train, Optimise & Grow
We train your team, monitor results, and refine — then find the next opportunity.
Built around your business, not a fixed package
We don't sell one-size-fits-all AI. Every engagement is scoped to your specific operational challenge.
One accountable partner. You deal with WSI Digital Advisors from first conversation to ongoing support — no juggling multiple vendors.
Practical, not experimental. We prioritise use cases with a clear, measurable return before anything is built.
Built to integrate. Agents connect into the CRM, helpdesk, booking or accounting tools you already run.
Guardrails as standard. Quality control, data privacy and governance are built into every deployment.
Transparent, project-based pricing. No hidden fees, and no pressure to buy more than you need.
Ongoing optimisation. We monitor performance after launch and keep improving results, not just handing over and leaving.
UK-based, GDPR-aware
Every engagement is managed under UK data protection requirements from day one.
Part of the WSI network
Backed by a global digital marketing and technology network spanning 80+ countries.
No lock-in pressure
Start with one agent or automation and expand only when it's proving its worth.
Common questions
AI training helps your team use AI tools more effectively day-to-day. AI automation and agentic solutions go further — building a system that performs a task for you, such as answering a customer query or reconciling records, with minimal human input.
Most single-agent projects (Pillar 1) are live within one to a few weeks. Workflow automation and custom multi-agent systems typically take longer, depending on the number of integrations and the complexity of the process.
It depends on the use case — typically access to relevant documents, workflows and the systems the agent needs to connect to. We agree exactly what's needed, and how it's handled, before any build work starts.
Yes. Every engagement is scoped with data privacy and governance guardrails from the outset, and we agree data handling terms with you in writing before onboarding — in line with UK GDPR.
In most cases, yes. Our platform supports 600+ integrations, including common CRM, helpdesk, accounting and booking systems. We'll confirm compatibility during your free opportunity audit.
We don't sell fixed packages — every quote is project-based and scoped to your specific requirement, so you only pay for what you need. You'll receive clear, transparent pricing before any work begins.
Did You Know?
46% of business leaders say their organisation is already using AI agents to fully automate workstreams or business processes.
Agentic AI goes further than using ChatGPT to create content or answer a question. An AI agent can be given an objective, take a series of actions, connect with other business systems and involve a person when approval or judgement is required.
That means processes such as customer enquiries, document handling, CRM updates, reporting and internal support can increasingly be handled by a combination of AI automation and human oversight.
Speak with a WSI Expert today
Leave your contact details, and we’ll have one of our London consultants follow-up as soon as possible and arrange a time that works best for you to have a quick discussion on how we can help you improve your customer support and engagement..
We look forward to chatting!
“We worked closely with Peter and Nicky on developing our digital strategies ahead of our new website launch. They made the process both thought-provoking and fun by including different activities to get us thinking differently about our brand and audience. Before the process, we didn’t have the clearest objectives or strategy, especially when it came to digital content. Now though, through the invaluable advice and support that Peter and Nicky provided, we feel even more confident that our strategy is the right one. We would recommend anyone who is looking to create a digital strategy to work with them. Thanks Peter and Nicky!"
Lydia Jenkins, Head of Marketing, The Alternative Board